Privacy Policy:
Roofsol Homes Private Limited (“Roofsol Homes”/“We”/ “Us”) is dedicated to maintaining the privacy and security of the information provided by each person (“User”/“You”) accessing and using any version of the https://www.roofsolhomes.com/ (“Website”). This Privacy Policy describes how we collect and use User information. By accessing or using the Website, you acknowledge that You have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy does not apply to information collected from residents of countries outside India.
Your continued use of the Website following any changes to this Privacy Policy signifies your agreement to follow and be bound by the updated or modified Privacy Policy. Therefore, We encourage You to review this Privacy Policy each time You access and use the Website. Your use of the Website and any disputes arising there from are subject to this Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting the updated or modified Privacy Policy on the Website. We are not obligated to inform you of any modifications.
From time to time, Roofsol Homes may offer special programs, activities, events, or promotions (“Programs”) that have unique or additional specific terms, privacy notices, and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
a) We collect personal information that can identify the User, including but not limited to name, gender, age, date of birth, height, weight, mobile number, address, email address, any identity proof number, phone number, and health and fitness-related information (“Personal Data” or “Personal Information”), as outlined in clause 3 of this Privacy Policy. It is clarified that:
(i) Some User information must be mandatorily provided, while other information is optional. Certain portions of the information will remain private, and some will be displayed to other Users; We will always inform the User which is which.
(ii) Additional information may be collected during subsequent use of the Website by the User whenever the User chooses to provide it.
How Does Roofsol Homes Collect Personal Information?
a) Certain mandatory information is collected at the time of registration on the Website. This information is required to enable the User to log in to the Website, verify the User’s identity, and protect against illegal activities such as fraud, cheating, and misappropriation, as determined by Us and/or our banking and service partners.
b) To use the facilities and services available on the Website, the User may be required, from time to time, to provide certain additional personal information after registration on the Website, which will be collected only upon receiving the User’s express consent.
c) We may also automatically receive and collect certain information from your participation in Roofsol Homes programs or contests, industry associations, and other anonymous information in standard usage logs through the web server, including mobile identification information obtained from the equivalent of "cookies" sent to the Website, mobile network information, standard web log information, traffic to and from our Website, tracking inside the Website, and any other available information.
By engaging with our Website, You consent to the collection and use of information as outlined in this Privacy Policy. This Privacy Policy aims to ensure transparency and protect Your privacy while interacting with Roofsol Homes's online services.
i) the IP address assigned to the User's device;
ii) the domain server through which the User accesses the Website and its functionalities; and
iii) the type of device used by the User (“Device”).
It is clarified that this usage information is not linked to any Personal Data and is associated only with the unique identifier of a specific Device.
d) The User may choose to provide Us access to certain personal information stored by third parties, such as social networking sites (e.g., Facebook and Twitter). We will have access to such information based on the User’s privacy settings on those sites and their specific authorization. If the User connects a User account managed by Us with an account maintained by any third party to allow Us access to information in such third-party accounts, the User agrees that We may collect, store, and use that information in accordance with this Privacy Policy.
e) Upon obtaining the User’s explicit consent to access their SMS inbox, We may collect relevant information from text messages (SMS) received by the User from service and product providers (including but not limited to retail stores, financial institutions, mobile carriers, and utility companies) to enhance our services and products for the User. We will only access business messages that originate from alphanumeric senders.
f) To improve our ability to provide valuable services and experiences to the User, We may:
i) automatically receive, collect, and analyze your location information through various methods, including GPS, IP address, and cell tower location; and
ii) gather information about your Device and its usage, including the names of other applications on your mobile Device and how you use them, details about your Device, and information about your use of features or functions on your Device.
Links to Other Websites
Our Website includes links to information on other websites. We do not control these external sites and cannot be responsible for the protection and privacy of any information you provide while visiting them. These sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you should refer to that site’s privacy statement.
Information Collected
a) We may gather the following information:
i) Contact details and preferences (such as name, email address, mailing address, phone number, and emergency contact information);
ii) Biographical and demographic details (such as date of birth, age, gender);
iii) Payment-related information needed to complete a transaction (such as credit card number and financial account information);
iv) Username and password that You may create when establishing an account on our Website;
v) Publicly available information;
vi) Internet activity data, including Your Internet Protocol (“IP”) address, browsing history, search history, and information on Your interactions with Roofsol Homes and our advertisements;
vii) Device information;
viii) Geolocation data, such as Your physical location or movements (see “Cookies and Other Tools” below).
How Does Roofsol Homes Use Personal Information?
a) Generally, Roofsol Homes may use Your information to:
i) Provide and improve our products and services;
ii) Develop new products and services;
iii) Fulfill Your requests;
iv) Offer customer service and handle requests, inquiries, complaints, or disputes, along with other customer care-related activities;
v) Send You administrative communications regarding Roofsol Homes’s products or services;
vi) Inform You about special promotions or offers that may interest You;
vii) Invite You to participate in surveys about our products or services;
viii) Better understand the interests of our customers and visitors who use Roofsol Homes services;
ix) Maintain Roofsol Homes’s online services;
x) Assess how You and other Users interact with our online services;
xi) Protect Roofsol Homes and our Users;
xii) Secure our online services, including our Website;
xiii) Conduct audits related to our current interactions with You;
xiv) Debug the site and services to identify and fix errors that impair functionality;
xv) Defend ourselves in litigation and investigations and prosecute litigation;
xvi) Comply with our legal and regulatory obligations.
b) Roofsol Homes may also use information collected from or about You to offer customized content, including:
i) Recognizing new or past visitors to our Website;
ii) Remembering Your personal preferences; and
iii) Showing You more relevant and meaningful advertisements based on Your interests.
Additional Uses of Your Information
c) Roofsol Homes may use your information for other purposes disclosed to you from time to time. If you send an email or contact Roofsol Homes through the Website, we may use the information you provide to respond to your communication. Additionally, Roofsol Homes may archive this information and use it for future communications with you, such as updates, newsletters, offers, new services, and promotions.
d) We may use your personal information for internal business purposes, including data analysis, audits, developing new products, enhancing our Website, improving our services, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
e) We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including developing and improving our products and services.
Information Usage and Licensing
By providing information on our website, you grant Roofsol Homes the right to use, modify, display, distribute, and create new material from this information to deliver certain services. You agree, or confirm that the information's owner has agreed, to allow Roofsol Homes to use the information as outlined in this Privacy Policy. With your consent, we may also use, license, reproduce, distribute, disclose, and aggregate non-personally identifiable information derived from your website usage.
Personal Information Sharing
Roofsol Homes may share your information with its group companies and associates. We will not use your information for any purposes unrelated to our website or services. Your personal information will not be rented, sold, or shared with third parties, except with our service providers, which include analysis firms, advertisers, payment processors, customer service providers, IT services, web hosting, and development companies. These service providers are required to keep your information confidential and use it solely to perform their functions for Roofsol Homes.
Legal and Security Disclosures
We may disclose your information if we sell part of our product lines or divisions or as required by law to comply with government, judicial, or legal processes. We may also disclose information to protect the safety, rights, or property of our customers, the public, Roofsol Homes, or others, and to exercise or defend our legal rights.
Cookies and Tracking Tools
Roofsol Homes uses cookies, tracking pixels, web beacons, and other tools to collect information about you to improve the user experience, manage advertising, and provide relevant content. Your browser settings can control cookie acceptance. Information collected includes log data, cookie data, social media data, and device information. We use this data for interest-based advertising and retargeting.
User Choices and Rights
You may opt out of offers, promotions, and additional services. To stop receiving marketing communications, follow the unsubscribe instructions in the emails. Even if you opt out, we may still send you non-marketing communications like security alerts and policy updates. You can correct or update your information online or by contacting us. You may also request the deletion of your personal information.
Security Measures
Roofsol Homes employs reasonable security measures to protect your information during transmission and storage. However, we cannot guarantee the complete security of information transmitted over the Internet. We recommend exercising caution when sharing personal information online.
Minor Usage
The website is intended for use by individuals who can enter legally binding contracts. If you are a minor, you may use the website only with the involvement of a parent or guardian. We do not knowingly collect information from minors. If a parent becomes aware that their child has provided us with information, they should contact us to remove it.
Contact Information
If you have any questions about your information, please contact us at 1003, Lodha Supremus, Saki Vihar Road, Andheri, Mumbai, Maharashtra, or via email at info@roofsolhomes.com.
Policy Updates
Roofsol Homes will periodically inform users of any changes to the policy, at least once a year. Continued use of the website indicates your acceptance of these updates.